|
About Us
Patient Safety
At Misericordia , patient safety is recognized as an emerging key health care issue. Our culture of honesty, trust, respect and open communication has always facilitated safe patient care. Some of the ways Misericordia makes patient safety a top priority is:
Read about our award-winning Focus on Falls Prevention Project, including the Vision Screening Kit
24 hour Critical Incident line
This Winnipeg Regional Health Authority patient safety initiative encourages staff, patients and families to report critical patient safety situations - such as a patient who has fallen and may have a fractured hip. At Misericordia, this process allows for a Critical Incident Review Team to review the facts associated with the incident and make recommendations for implementation to prevent the same event from reoccurring.If you’ve witnessed a critical incident, call the 24-Hour Critical Incident Line at 204-788-8222. Whether you are a health-care provider, patient or family member, you can help make the patient care system safer.
It’s Safe to Ask
In May 2007, Misericordia launched The Manitoba Patient Safety Institute initiative, It’s Safe to Ask. Patients and families are encouraged to enhance their safety and quality of life by asking a health care professional these three questions:
- What is my health problem ?
- What do I need to do ?
- Why do I need to do this ?
Medication Reconciliation
Misericordia has joined the Safer Healthcare Now! campaign by collaborating with the Winnipeg Regional Health Authority patient safety initiative, Medication Reconciliation. This national quality improvement initiative looks at enhancing patient safety in healthcare settings. It provides an up to date accurate medication list, which is essential to ensure safe medication prescribing in any setting. At Misericordia, both our Acute Care and Long-Term Care programs are actively involved in meeting this patient safety need.Executive Walkrounds
The aim of patient safety is to move from a culture of blame, fear and retribution to one of a safety culture that encourages open discussion surrounding incidents, asking questions and making improvements. Executive walkrounds provides a structured dialogue between executives and front line providers that promotes a mutual understanding of patient safety issues facing them in their daily work. Misericordia is embarking on this initiative, in collaboration with Workplace Safety and Health, with the goal to bring all safety issues to the forefront.
Read the WRHA Patient Safety Post newsletter.
