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Residents, Patients & Visitors
Frequently Asked Questions (FAQ)
Q: How do I get to ….?
A: There are more than 30 different clinics at MHC! If you are coming to the Urgent Care Centre (first floor), Sleep Disorder Centre (3rd floor), for blood work (4th floor lab), or to see Drs Bellan* or Mathen* (2nd floor) you may proceed straight to those respective areas. If you are visiting for a different appointment please report to patient registration on the first floor.
* If you have an eye procedure scheduled with Drs Bellan or Mathen, please report to patient registration first.
Q: I’m picking up someone from surgery. Where can I find my loved one?
A: You can visit the switchboard, located between Urgent and Ambulatory Care, to inquire as to the whereabouts of your loved one.
Q: Where is the finance office?
A: Finance is on the fifth floor of the Wolseley building. Take the elevator located between the cafeteria and the auditorium, to the fifth floor. Finance is open between 8 a.m. and 4 p.m. Payments outside of this time may be made in the security office in the main hallway.
Q: Where do I check in for The Lodge?
A: Check in for The Lodge is at the security office in the main hallway.
Q: How do I get to The Lodge?
A: The Lodge is in the MERC building (across from MHC Wolseley Street entrance).
Q: Where is the cafeteria?
A: The cafeteria is located near the Wolseley entrances. We also have vending machines in the waiting area and corridor of Urgent Care.
Q: Do you have a Lost and Found?
A: The Security Office in the main hallway has a Lost and Found.
Q: My parking meter doesn’t work! Or … How come I can’t get into / out of the parkade?
A: Please refer to the Security Office in the main hallway for any parking issues.
Q: Where is BreastCheck?
A: Our partner BreastCheck is across the street at 25 Sherbrook Street.
Q: How do I get to Interim Care?
A: Take elevators 1, 2 or 3 (across from the fishtank, near switchboard) to get to our Interim Care floors.
Q: Where can I get change or find a bank machine?
A: Both the change machine and the ATM are beside switchboard, across from Urgent Care.
Q: Where can I buy a newspaper?
A: There are boxes at MHC’s Wolseley and Sherbrook entrances, as well as Misericordia Place’s Furby St. entrance.
Q: Where can I mail a letter?
A: There are mailboxes outside our Sherbrook Street entrance and the Misericordia Place entrance on Furby Street.
Q: Where can I buy stamps?
A: Stamps are available in the Gift Shop in the main MHC hallway and at the reception desk at Misericordia Place.
Q: My Mom is coming to Interim Care (or Misericordia Place) and I would like a tour.
A: Any questions about LTC tours or admissions, please visit our Social Work department in the main hallway.
Q: Where is the gift shop?
A: The gift shop is near the Wolseley entrance in the main hallway.
Question not answered? Please call us at 204-774-6581 or email: info@misericordia.mb.ca
